LINDY INTERNATIONAL CUSTOMER SERVICES: +44 1642 754020

We use cookies - Consent

We use third party services that help us to improve and optimize our online experience. For the use of certain services we need your prior consent which can be revoked at any time. You can find further information on data protection in our privacy policy

Details

Home » FAQ - Closing B2C Shop

FAQ - Closing B2C Shop



1. Why is the B2C shop being closed?


Due to recent changes in European cross-border selling legislation, we have made the decision to stop selling directly to the consumer public from our website.


2. When is the last date that I can order from the Lindy B2C consumer webshop?


The Lindy B2C consumer shop closes on 01.10.2021. We are happy to receive your orders until 30.09.2021.


3. Where can I buy Lindy products after September 30th 2021?


Albania:
PC Store Shpk

Belgium:
Barco NV, Noordlaan 5
DisCorp N.V.
RedCorp NV/SA

Czech Republic :
MAG45 s.r.o

Denmark:
DANBIT-Dansk Binaer Teknik A/S

Ireland:
Bechtle
Markit
Elara

Israel :
VideoSet Ltd

Netherlands:
Advantech Europe BV

Poland:
SEMICON Sp. z o.o.

Romania:
24 EVONESS SRL

Serbia:
Dekadas d.o.o.

Spain:
Amazon Spain
Mercado Actual y Servicios Logisticos S.L.

Sweden:
Comptrade Electronics
Grand Micro Electronics SWEDEN AB


4. I am a business customer, how do I open a trade account?


To open a trade account please complete the form here .


5. How can I contact Lindy after the B2C shop is closed?


General Enquiries:
Tel: +44(0)1642 75 40 20
Email: InternationalSales@lindy.com

Technical Questions:
Tel: +44(0)1642 75 40 40
Email: InternationalSales@lindy.com


6. What about the warranty/ guarantee?


Product warranties / guarantees are not affected. Find out more in Terms & Conditions .


7. What do I do if I want to return products after September 30th 2021?


As a consumer, you can return unwanted products within 14 days of purchase. Product guarantees are unaffected. If you need a return form you can download it here.


8. What happens to my customer data?


We grant you as a consumer access to your customer account for a further two weeks after the end of the sale to B2C customers via www.lindy.de. After that, your customer data will be deleted from our webshop in a GDPR-compliant process. In our ERP system, your data is stored until the legal retention periods expire. This also enables our employees in the service department to access your data in justified cases, such as warranty or guarantee cases. After expiry of the legal retention periods, the data will be deleted.
If you have given us permission to send you a newsletter, you will continue to receive information about our products and their use. Of course, you have the possibility to object to further sending at any time. There are no changes for business customers.




back